Payments & Shipping Policy

"For all orders placed on eloracreativeart.com, we work on Pre-Paid Payment terms. If you are planning to place a bulk order, please contact us or email us at info@eloracreativeart.com. We will contact you regarding postpaid onboarding procedures."

Are there any hidden charges?

When you purchase from eloracreativeart.com, there are NO hidden fees. All of the prices listed are final and all-inclusive. The price shown on the product page is the price you will pay.

Is there any COD available?

Due to internal policies, eloracreativeart.com does not offer a Cash On Delivery service

Shipping Policies

At eloracreativeart.com, we proudly offer complimentary shipping services to all destinations within India. Our commitment to delivering exceptional quality murals begins with a unique approach. Each mural you purchase from us is one-of-a-kind and is meticulously printed on demand. We treat every order as a custom project, ensuring that the image quality, width-to-height ratio, and material quality align perfectly with your specifications. This personalized touch ensures that you receive a mural that not only meets but exceeds your expectations.

At eloracrativeart.com, we share your enthusiasm for timely and secure deliveries. Our dedication to delivering your order in pristine condition, within the specified timeframe, is unwavering. We operate our shipping services seven days a week, with the exception of Sundays and public holidays, to ensure your orders are processed promptly. To guarantee the safety and timeliness of your delivery, we exclusively partner with reputable courier agencies. In cases where a priority courier service may not be available in your region, rest assured that we will utilize our regular shipping partners, maintaining our commitment to the safe and timely arrival of your items. Your satisfaction is our top priority at eloracreativeart.com

How long does it take to deliver an order?

We aim to expedite your orders efficiently at eloracreativeart.com. Our standard processing time typically takes up to three working days, or as per the delivery date you specify during the order placement. We take pride in our timely deliveries, with the majority of orders reaching their destination within a span of 7 to 8 business days.

Rest assured that your orders will be shipped to the precise address you provided during the order placement, ensuring a seamless and hassle-free delivery experience. Your satisfaction remains our utmost priority, and we strive to make every aspect of your shopping experience with us as smooth as possible.

What happens if the product arrives damaged?

If you believe you received the product in poor condition, or if the packaging was tampered with or damaged prior to delivery, please refuse the package and return it to the delivery person. Please also email us at info@eloracreativeart.com or contact us. We will personally see to it that you receive a brand-new replacement at no extra charge. When returning a product, please ensure that the original product tag and packaging are still intact.